welcome to east durham homes

East Durham Homes Ltd is a Registered Provider of social housing with 8,300 homes in East Durham.

Initially established in 2004 as an Arm’s Length Management Organisation (ALMO) to manage, repair and improve council owned housing in the former District of Easington in County Durham, East Durham Homes is now a landlord in its own right.

Part of County Durham Housing Group, together with Dale & Valley Homes and Durham City Homes, the group was established in April 2015 following the transfer of ownership and management of Durham County Council’s former 19,000 homes.

Our vision is ‘We believe in life without barriers’.

MyPlace is your place to manage your tenancy online

You can use MyPlace to manage your tenancy online, 24-hours a day. Use it to view rent balances and statements, make rent payments, tell us about any change in contact details and report repairs.

Read More

Your Views Matter Survey

County Durham Housing Group, together with local landlords Dale & Valley Homes, Durham City Homes and East Durham Homes, are reviewing the way we deliver housing services. This will include estate management, tenancy management and support, antisocial behaviour, and customer contact.

In order to understand the types of services our customers want to see in the future, please take the time to answer the following short questions:

1. Which housing services do you value the most (pick no more than three)?

2. Think about the housing services you currently receive. Is there anything you think we should do more of in the future?

3. Think about the housing services you currently receive. Are there any services you think we should do less of?

4. Which of the following services/information would you be most likely to access yourself using a computer/smartphone/tablet device (you can tick more than one option):

5. Do you have any other comments you would like us to consider when we review housing services?

Thank you for taking part in this survey.

Your views are important to us and will help us to make the services you receive even better in the future.

Thank you for your feedback.

« Back Next »