EDH STAR's Tenant Reward Scheme
EDH STAR's - Scheme for Tenant Achievement Recognition is a trial reward scheme designed to reward good tenants and to encourage more tenants to become involved in East Durham Homes.
All tenants have been sent a reward card and will be able to collect 'Reward Stamps'. Once 10 stamps have been collected a £50 reward can be claimed.
There are numerous ways for tenants to collect reward stamps including:
Having a clear rent account
Keeping their property and garden in good condition
Paying rent by direct debit
Not carrying out any anti social behaviour.
3 of the 10 stamps need to be from the list above.
Stamps will also be given for:
Attending a residents association meeting
Attending a board meeting or AGM
Attending a citizens panel or housing sub group meeting
Completing a customer survey
Going on an arranged estate walkabout
Attending a EDH involvement meeting such as a focus group or editing panel
Terms and conditions apply to the trial scheme; reward stamps will be limited to 10 stamps per household per year and the reward will be limited to the first 50 tenants who have collected all 10 stamps.
For more information on the reward scheme click here >>>
If you have any queries please contact the Customer Involvement Team on 0800 032 0835.