Durham Key Options – A new way to find a home to rent
Durham Key Options is the new way in which East Durham Homes lets properties, giving you more choice about where you want to live. In the past the council has decided where and when you would be offered a home, now you will have the chance to choose.
Durham Key Options will provide:
A letting system which is clearer and easier to understand
More information about the properties available
The ability to decide when you bid for property
More information about property availability, and details on the popularity of properties
More choice and involvement when choosing a home and area
The opportunity to find a home sooner, by bidding for a home that has less demand
Stability. If you choose your own home you are less likely to want to move later
What is Durham Key Options?
Under East Durham Homes' existing system for offering accommodation, applicants apply to go on the housing register and are assessed according to their need. Applicants then wait until we contact them to advise that we are able to offer a property.
With Durham Key Options, applicants will still apply to go on the housing register and will be assessed according to housing need. Available properties will now be advertised and applicants will have to contact us to say they want to be considered for that particular property (usually called 'bidding' or 'expressing an interest').
For more information about Durham Key Options:
Click here to download a pdf of the Durham Key Options User Guide
Click here to download a pdf of the Durham Key Options User Guide in Polish >>
Click here to download a pdf of the Durham Key Options User Guide in Urdu >>
Click here to download an audio version of the Durham Key Options User Guide >>
Click here to go to the Durham Key Options website