Structure of customer involvement

We want customers to tell us what they think of our services. After consulting with customers we set up a structure of customer involvement, based on the feedback we received.

It is hoped that this structure will improve the ways in which we involve our customers and strengthen the influence they have over the services we provide.

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Document Created: 01/09/2009 10:46 , last modified: 06/04/2011 10:30