Service standards (Anti-social behaviour)

We will:

• deal with anti-social behaviour as a priority within set timescales
• visit you within one working day if you are suffering any form of harassment, hate crime, physical assault, domestic violence or threats of violence
• visit you within 3 working days if you report other types of anti-social behaviour
• Meet in a place that suits you
• use mediation to try to resolve disputes between neighbours
• keep you informed of progress by contacting you at least every 2 weeks
• deal firmly with people who persistently act in an anti-social way
• write to let you know the outcome
• support victims and witnesses
• work with the police and other agencies to stop anti-social behaviour
• work with residents to create safer communities
• carry out educational programmes to help prevent anti-social behaviour.

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Document Created: 01/09/2009 10:46 , last modified: 16/11/2010 10:33