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Repairs appointment times

When you report a repair you will be offered a morning, afternoon or evening appointment to suit you.

Appointments are available:

  • Monday and Wednesday - 8am to4pm

  • Tuesday and Thursday - 8am to 8pm

  • Friday - 8am to 3.30pm

  • Saturday - 8am to 12 noon.

We will send you confirmation of the appointment made and the type of repair that has been requested.

Please keep your appointment

Once an appointment has been made, it is important that you keep it. If you can’t, please let us know beforehand.
If we call and you are not in, we will leave a visiting card to tell you that we called.

Contact us immediately to arrange another appointment, or we will cancel your repair.

If the work is outside your home and we can do the repair without going inside, we will do so and leave a card to tell you what we have done.

Further information

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Document Created: 01/09/2009 11:30 , last modified: 16/06/2011 13:17

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East Durham Homes Limited is registered in England and Wales.
Registration Number 5051401. Registered Address: 2 Meridian Court, Whitehouse Business Park, Peterlee, County Durham, SR8 2RQ