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Rechargeable repairs

Which repairs are your responsibility?

You are required to conduct your tenancy in a tenant like manner, taking reasonable care of your home both inside and out, carrying out some basic routine maintenance.

You are required to report any repairs as they arise to help minimise any damage that could get worse if unattended, allowing us to get repairs done as quickly as possible.

Following consultation with our customers a list of repairs has been agreed which are our customers responsibility.  Click on the link below for more information on this.

Low cost home insurance

We strongly advise you to take out insurance against loss of or damage to your belongings. This includes the cost of re-glazing broken windows and renewing locks.

We offer a low-cost pay-as-you-go insurance scheme that allows you to claim the whole cost of repair or replacement without paying the first part of it yourself, (called ‘the excess’).

Work you can ask us to do if you are willing to pay

If you pay us, we are happy to do work on your behalf where the repair is your responsibility. We'll give you a full estimate for the work before we start.  Please contact us if you would like a quotation for a repair job.  You may be able to pay for the work by instalments.

Further information

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Document Created: 01/09/2009 11:30 , last modified: 16/11/2010 10:32

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East Durham Homes Limited is registered in England and Wales.
Registration Number 5051401. Registered Address: 2 Meridian Court, Whitehouse Business Park, Peterlee, County Durham, SR8 2RQ