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Problems paying your rent

What if I have difficulty paying my rent?

Tell us as soon as possible if you have any difficulty paying your rent. It is always best to let us know as soon as you have a problem and before any rent arrears occur.

You will find that we understand your difficulties, particularly if you have money problems.

We aim to avoid rent arrears by helping you make the most of your income and providing the services you need. We can do this in several ways, for example by:

  • giving you advice on benefits and checking that you receive your full entitlement
  • putting you in touch with a local credit union that can offer low-cost loans
  • advising you on managing your money
  • helping you to set up a bank account, which will mean you can use extra financial services
  • offering low-cost home contents insurance that you can pay for fortnightly
  • helping with the costs of setting up a home by providing a furniture pack
  • referring you to an organisation that will help you find a job or provide training.

Further information

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Document Created: 01/09/2009 11:30 , last modified: 16/11/2010 10:32

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East Durham Homes Limited is registered in England and Wales.
Registration Number 5051401. Registered Address: 2 Meridian Court, Whitehouse Business Park, Peterlee, County Durham, SR8 2RQ