Mystery shopping
Our mystery shopping group help us to identify strengths and weaknesses in our services, and highlight areas for improvement. They do this by testing our services to see how well they meet the standards expected and give us feedback.
For more information on how to join the mystery shopping group contact the customer involvement team.
Further information
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Document Created:
01/09/2009 10:46
, last modified:
10/04/2012 10:31