Former tenants

If you owe us rent arrears or other money such as rechargeable repairs, but are no longer our tenant, you must still repay this debt.  We may use any of the methods below to recover the money:

• visiting and writing to you before the end of your tenancy
• telephone calls to your home
• letters or visits to your new or last known address
• contacting a family member or your employer
• using debt-collecting agencies, who could visit you at your new address
• using tracing agents if we do not know your new address.
• enforcing county court judgments obtained while you were a tenant.

If you don't respond or don’t keep to your payment plan, we will use a range of methods, including court action, to make you pay your debt. To avoid further action, please contact us to arrange payment.

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Document Created: 01/09/2009 11:30 , last modified: 16/11/2010 10:31