Contact details

Contact centre
For all enquiries call our contact centre on freephone 0800 032 0835 from a landline or 0191 518 5497 from a mobile phone.

Opening hours:
Monday - Friday 8am to 8pm
Saturday - 8am to 12 noon

Please note: for emergencies outside normal office hours, you can contact us on the above numbers.

Other ways to contact us

• Post
  East Durham Homes   
  2 Meridian Court   
  Whitehouse Business Park   
  Peterlee   
  SR8 2RQ
• Freephone: 0800 032 0835
• Direct dial: 0191 518 5497  
  (You can use this local low-cost, direct-dial number from your mobile phone to avoid premium charges, which your network may charge for calling freephone numbers)
• Text: 'enquiry' to 07786 207 745
• Typetalk: 18001 then the telephone number you require
• Fax: 0191 518 5349  
• Email: E-mail
• Website: www.eastdurhamhomes.co.uk

Home visit service

For those customers who cannot access their local office or would prefer to speak to someone in person, East Durham Homes offers a home visit service throughout the area. 

If you would like to take advantage of this service please advise the member of staff dealing with your query who will arrange a convenient appointment to visit you in your home within 3 working days.|

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Document Created: 01/09/2009 14:16 , last modified: 02/04/2012 15:06