Consultation process - three stages

There is a three stage consultation process:

Stage one

Landlords should consult with leaseholders where they plan to carry out works that would cost individual leaseholders more than £250.

Landlords are required to provide a notice of the proposed works to a Tenants and Residents Group if one exists in the area, and to all leaseholders involved. The notice must:

Describe the works to be carried out
Advise leaseholders where and when they can inspect the documents describing the proposed works
Advise leaseholders they have 30 days to make observations on the proposed works
Show the name and address of the person to send these observations to
Invite leaseholders to nominate a contractor.

If the leaseholders nominate a contractor, East Durham Homes must ask the contractor who received the most nominations to provide an estimate for the works.

Leaseholders are not permitted to nominate a contractor if the works are to be advertised in the Official Journal of the European Union.

Stage two

East Durham Homes is required to provide leaseholders with at least two estimates for the works, one of which must be from a contractor wholly unconnected with East Durham Homes.

Where a nominated contractor provides an estimate, this must be included as one of the estimates.

East Durham Homes must give the estimate to the Tenant and Residents Group if one exists in the area and to all leaseholders involved. Alternatively, they can be told where the estimates can be viewed.

The second stage Section 20 notice must contain:

A summary of the work to be carried out
Information on the estimate received
An invitation to leaseholders to comment on the works and the estimates
The name and address of the person to whom the observations should be sent to
The date when these observations must be received, which must be at least 30 days from the date the notice is served
A copy of the estimates received or information on where the estimates may be viewed
Details of observations received following the Stage One consultation, including East Durham Homes response

Stage three

Once East Durham Homes has formally awarded the contract, they must write to the Tenants and Residents group and all of the leaseholders concerned informing them of the name and address of the successful contractor, and the reasons for the decision. This is not necessary in cases where the contract has been awarded to a nominated contractor or the contractor who supplied the lowest estimate. East Durham Homes must also provide details of all the observations received and the response to them.|

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Document Created: 14/09/2009 15:48 , last modified: 16/11/2010 10:29